Delete your account and data
You can delete your Zettelchen account yourself at any time. Your data is deleted with it.
In the app
- Open Zettelchen and sign in.
- Open Settings and choose “Delete account”.
- Enter your password and type the word LÖSCHEN to confirm. Deleting is final.
If you cannot get into the app any more
Write from the e-mail address of your account to support@zettelchen.app with the subject “Delete account”. We briefly check that the request comes from you and delete the account, usually within a few days and at the latest after 30 days.
What is deleted
- Your account with e-mail address, display name and settings.
- Your feedback, support requests, reminders and your Alexa beta request.
- If you are alone in your household: all lists, items, prices and receipts as well. Guest access ends with the account.
If you are not alone in the household
As a member you leave the household; the shared lists and items stay for the others and entries no longer show your name. As the main user you hand the household over to a member first, or delete it for everyone. The app guides you through the choice.
What does not disappear at once
We keep correspondence with support until the request is settled. We never stored the photo of a receipt; it stays on your device.